Training Terms and Conditions of Supply

The following terms and conditions apply to all companies and/or persons (‘you’ or ‘trainee’) that are attending any ‘Vinescapes training course’. 

The term training course includes all workshops, masterclasses, seminars or any other training events, as well as online training, webinars, on-demand, or blended training, organised by Vinescapes (“we” or “us”). 

1.     Acceptance of terms and conditions

By completing the registration form for a training course, you are agreeing to the terms and conditions set out below (‘Terms’) and they will be incorporated into the contract between us (‘Contract’). You will ensure that your employees, partners, agents, or any other person attending the Training Course on your behalf shall comply with these Terms. The Contract is formed when we send you a booking confirmation.

2.     Payment

The fee for attending the Training Course (‘Registration Fee’) will be as stated on the registration form. Prices are exclusive of VAT except where expressly stated otherwise. All payments for the Registration Fee must be made in full at the time of completing the registration form. If payment is not received within 7 days of your registration, your registration will be cancelled, at our discretion. Payment will be made via our online provider. We reserve the right to run price promotions.

3.   Cancellation and refunds by trainee

Cancellations of all Training Courses are subject to a 25% fee where the cancellation is made more than two weeks before the date of the Training Course. No refund is payable for a cancellation made within two weeks immediately prior to the training course – in this event the full sum remains payable.

If you are unable to attend the Training Course for any reason you may email us  to provide us with the name of a substitute to attend on your behalf. We may at our discretion charge an administration fee of up to £25 for making such substitution.

Cancellations of on-demand online training courses are refundable up to 14 days after purchase providing no course content has been undertaken. All course documentation must be returned upon cancellation. No refund is payable for a cancellation made 14 days after purchase– in this event the full sum shown on the invoice remains payable.

4.     Cancellation and refunds by Vinescapes Ltd 

There may be circumstances in which we need to cancel the Training Course. In such circumstances, we will provide you with a full refund of the amount of the Registration Fee that you have paid to us and we will make every effort to provide you with such refund within 60 days of the date of cancellation, unless the Trainee transfers his or her booking to an alternative Training Course.

If the number of trainees on a Training Course is too low to make it viable we will: 

    • make a decision at least 5 days before the start of the course if it is necessary to cancel due to low numbers
    • contact all Trainees who have booked on the course to give them as much notice as possible
    • There may be an alternative Training course or date, but this is not guaranteed

5.     Postponement or change to venue

There may be circumstances in which we need to postpone the Training Course, or change the timing, the trainer or the venue and if we do, we shall advise you of this as soon as we possibly can. If the postponement is for more than 2 months after the publicised date of the Training Course or the replacement venue is more than 30 miles away from the publicised venue, you may cancel your reservation by emailing us at  and we shall provide you with a full refund.

For all bookings, the liability of Vinescapes Ltd shall be limited to the amount of the fee actually paid to Vinescapes Ltd by the Trainee. For this reason delegates are encouraged to not to book travel or accommodation more than two weeks prior to any course date.

6. Tickets and rregistration Information

We shall not send you tickets, only a confirmation of booking for the Training. We will have your name on the attendee list and if you have paid the Registration Fee you shall be provided with access to the Training Course.

Registration information, including directions to the venue and timings, will be sent to the delegate by email at least 7 days prior to the event. Vinescapes will not be responsible for the non-arrival of registration information. Any delegate not receiving the registration information by 7 days prior to the event should contact us on +44 (0)7939900203.

7.     Liability and Disclaimer

Our sole liability in relation to any cancellation, postponement or change of venue shall be limited to the price paid by you for such Training Course and we shall not be liable under any circumstances for any consequential losses. In providing this Training, no person is providing you with legal advice. We are providing you with training and guidance.

8.     Your obligations

If you act in any way which in our opinion is likely to cause any harm or nuisance to any person at the Training Course, you will be required to leave the Training and we shall not be liable to refund your Registration Fee or any other payment. You shall not cause any damage to any part of the venue. You are solely liable for any damage caused by you, and shall fully reimburse us in relation to any damage so caused.

You must comply at all times with the health and safety policy of the venue. You must comply with all requests from us or the venue with regard to health and safety and failure to do so will result in you being asked to leave,  in which case no refund will be provided. You may not bring any equipment or items of a hazardous or dangerous nature, other than those requested by Vinescapes and related to the Training Course e.g. pruning secateurs.

You must keep your personal belongings with you at all times and we accept no liability for any damage to, loss of or theft of any of your belongings or other items brought to the Training Course by you.

9.     Promotional materials and materials at the Training Course

Unless otherwise stated, you agree that we may include your details in any promotional materials relating to the Training. We are not liable for errors or omissions contained in such information.

Unless otherwise stated, the copyright for any such promotional materials and any materials used at the Training Course (including course notes, slides, brochures, articles and case studies) belongs to us and may not be reproduced in any medium without our prior written consent.

You may use such materials for your own business purposes only and may not reproduce, publish or deal with such materials in any way for any commercial use. We reserve the right to change the published programme (including the publicised speakers) or materials as we think fit.

10.     Photography and filming

We may wish to photograph or film the Training and reserve the right to do so for the purposes of promoting future workshops or otherwise. Unless otherwise stated you consent to us (or any other person attending) photographing or filming you.  You may not photograph or video the Training Course without our prior consent.

11. Data protection

We will communicate with you using the contact details provided on the Registration Form for the purposes of the Training Course. 

12.   Travel, accommodation and refreshments

You shall be responsible for making and paying for your own travel and accommodation arrangements to and from the Training Course. If you are late or prevented from attending the Training Course due to travel delays or any other circumstances, we shall not be obliged to provide you with a refund or to wait to start the Training Course until you arrive. You are required to bring your own packed lunch. Light refreshments (coffee, tea, water and biscuits) shall be provided.

13.   Disability, medical conditions and dietary requirements

If you have any disability or medical condition that requires us to make special arrangements for you or any special dietary requirements, please email us at as soon as possible and at least 2 weeks prior to the date of the Training Course.

14.   Limitations of Liability 

Whilst every reasonable precaution is taken by us to ensure security and safety at the workshop or training course, we shall not in any way be liable for any loss or damage suffered by you whatsoever in relation to the Training Course. Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, any fraudulent misrepresentation or any other liability for which it is unlawful to exclude or limit liability.

Our total liability for any matter arising out of the Contract shall in all circumstances be limited to the price paid by you for the Training Course and we shall not in any circumstances be liable to you for any consequential loss whatsoever.

15.   Other terms and conditions of supply

All other Vinescapes policies can be located on the website including Privacy and Supply Terms and Conditions. 

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